TurboTax activation problem. Did you know that errors on your tax return can affect the amount of your tax bill and the amount of time it takes to get a refund? Fortunately,. USX MOUNT Full Motion TV Wall Mount for Most 37-75 inch TV, Swivel and Tilt TV Mount with Dual. Reply. Troubleshoot TurboTax for Windows updating issues. . Here's how to phone TurboTax Support for assistance: Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week. Retry updating by using Check for Updates on the Online menu in TurboTax If updating fails, wait and try again later or download a manual update Related Information:Product limited to one account per license code. Lifewire. TurboTax en español. By clicking "Continue", you will leave the Community and be taken to that site instead. @wsu97rx . I purchased and downloaded Turbo Tax Deluxe and the product key that was provided in the email confirmation for the downloadable version is coming back as notWrong. I just filed my taxes and got the same rejection others have: ". Turn off antivirus, VPN, firewall, and any third-party. FreeBSD 13. It appears that all consumers are having the same problems since the latest. See what our customers think and pick the best TurboTax tax software for you. exe file used to install TurboTax is a simple yet effective method used to resolve this problem and it has helped many users deal with this problem. Employee Tax Expert. Is that because I'm trying to. Right-click the Windows Start icon. Wow second time commenting. Reinstall TurboTax and Run It as Admin. This time the installation completed without an error, and I was able to launch TurboTax Home & Business 2021 then click on "I agree" to accept the terms and conditions. TurboTax Live Basic Full Service. Click on Tools. Get answers for TurboTax Desktop US support here, 24/7. For anyone finding this post - please read the IRS 2022 instructions for Form 8960 before concluding that you don’t need this form, or that TurboTax is filling it incorrectly. Run Windows Update to keep your computer up-to-date. Expert does your taxes. Credit Karma credit score. If you're having trouble updating your TurboTax 2019 for Windows Individual software using the "Check for Updates" method, you can get the latest federal program update here: Close TurboTax and all other programs except this browser window. If you're using a CD or downloaded version of TurboTax: On or after February 20th, update TurboTax (visit our Support Site if you need help updating). Tax law & stimulus updates. TurboTax Desktop Products: Price includes tax preparation and printing of federal tax returns and free federal e-file of up to 5 federal tax returns. If you fail to file your return on time, you generally encounter late-filing penalties that amount to a rate of 5% of the amount due with your return for each month that you're late. On the Personal info summary screen, scroll down to Other State Income, and select Edit. A service code is a special code that applies a discount to the TurboTax Online fee. Related Tax Questions. -Click Start and then click the Settings icon (the little gear wheel) to open the Windows Settings window. By clicking "Continue", you will leave the Community and be taken to that site instead. If there's a difference anywhere, select No and enter the EIN and name exactly how they. Actual prices for. Free Military tax filing discount. TurboTax is accounting software for taxpayers to prepare, e-file, and track their tax returns online. Here is the information we discussed during our call: Uninstalled Turbotax from Control panel C:> Program Data> Intuit> Turbotax > Delete ty22 C: >Program Data> Intuit> MSI > Delete ty22 C: users > name of pc> App Data> Roaming> intuit> Turbotax. If you downloaded TurboTax through TurboTax Advantage, you can find your license code: then Access my downloads. SOLVED•by TurboTax•1261•. Code 606 license - Answered by a verified Tech Support Rep We use cookies to give you the best possible experience on our website. You'll be prompted to confirm the status of your return(s). This might help to restore the configuration of the app. TurboTax login; Free Edition tax filing; Deluxe to maximize tax deductions; TurboTax Self-employed & investor taxes; Free Military tax filing discount; TurboTax Live tax expert products; TurboTax Live Premium; TurboTax Live Basic Full Service; TurboTax Live Deluxe Full Service; TurboTax Live Full Service Premium; TurboTax Live Full Service. Your support cannot resolve this issue. TurboTax Desktop Products: Price includes tax preparation and printing of federal tax returns and free federal e-file of up to 5 federal tax returns. Please be aware that the IRS is using prior year PIN for security purposes - to verify your identification and avoid fraudulent. It's in the email you received, or you can view it in TurboTax after selecting Fix my return. Developers expend a lot of time and effort to write code to make sure. Downloads. You can call TurboTax and speak with an agent. If you receive an error code that says, "The license code you entered is not valid. Additional fees apply for e-filing state returns. Professional tax software. Self-employed tax center. Never again with Turbotax!!! I purchased turbo tax business incorporated and have installed on my computer but when I enter the license number it - Answered by a verified Tech Support Rep The simple solution is to transfer numbers carefully. com, your license code is printed on. 2. Deluxe to maximize tax deductions. Tax law & stimulus updates. Additional fees apply for e-filing state returns. Please, tr. TurboTax Canada. 42,565. My return was accepted on 2/19 after previous rejection. These are employers that have at least 50 full-time workers or full-time equivalents, commonly called FTEs. A list of backup files appears in the Open dialog box. You must return this product using your license code or order number and dated receipt. Wait another minute, then turn your router back on. But users may face problems with the…Make sure you aren't on a work computer. If you're fixing IND-032-04 for your spouse, be. - Select the Apps applet icon to open the Apps applet. I have been struggling JUST to try and get into your. Note: If you can’t find TurboTax, launch Control Panel and select Uninstall a program. Still can't find it? Then download it again and save it to your desktop or the Downloads folder. 42,565. Free Military tax filing discount. Who Is Impacted? You're impacted by this issue if you meet all of the following criteria: Windows shut down and restarted without. The remaining files are detected by the TurboTax installer, which then thinks the program is already installed. 1288. Section 6056 applies only to "applicable large employers. THESE ARE DIFFERENT BOXES THAN THE 1099-R. However, you may wish to try this to get a new license code:TurboTax login; Free Edition tax filing; Deluxe to maximize tax deductions; TurboTax Self-employed & investor taxes; Free Military tax filing discount; TurboTax Live tax expert products; TurboTax Live Premium; TurboTax Live Basic Full Service; TurboTax Live Deluxe Full Service; TurboTax Live Full Service Premium; TurboTax Live Full. If yours is all numbers, then that's bizarre. February 19 edited July 8. **Say "Thanks" by clicking the thumb icon in a post **Mark the post that answers your question by clicking on "Mark as Best Answer"TurboTax is a great program that prepares you to file taxes with absolute precision. Hello, I'm trying already for several hour sand get the same result - when trying to efile my forms, the following message received: We're experiencing Internet transmission problems. January 2, 2023 4:47 PM. TurboTax is a great program that prepares you to file taxes with absolute precision. various comments and threads all over the web looking for answers and only confused silence from those. Now I can't get turbo tax to let me re-enter my code. EXE, qbupdate. January 2, 2023 4:57 PM. Employee Tax Expert. TurboTax Live tax expert products. Recent Posts. USX MOUNT Full Motion TV Mount, Swivel Articulating Tilt TV Wall Mount for 26-55" LED, OLED, 4K TVs, TV Bracket Wall Mount with VESA 400x400mm Up to 60lbs, Perfect Center Design -XMM006-1. If you get a warning that you've exceeded. ”. This means you may have entered something into your return that TurboTax cannot understand or has not been programmed to accept. I installed the application via the enclosed CD. 1. Providing admin access can resolve some ownership and. No to the question When you select NoYes. If you obtained the TurboTax CD directly from TurboTax. For your 2021 tax return, you should have entered the following steps: To enter the nondeductible contribution to the traditional IRA: Open your return. C:ProgramDataIntuit; C:ProgramDataIntuitCommon; Right-click the folder itself and choose Properties. You’re seeing this error because you have another edition of TurboTax 2022 already installed on your computer. > Delete Ty 22 Empty Recycle Bin Restarted PC"TT says the donation is not allowed. This code is now 16 characters for product years 2020 and beyond. USX MOUNT Full Motion TV Mount, Swivel Articulating Tilt TV Wall Mount for 26-55" LED, OLED, 4K TVs, TV Bracket Wall Mount with VESA 400x400mm Up to 60lbs, Perfect Center Design -XMM006-1. Waste of ten minutes of my life. Get answers for TurboTax Desktop US support here, 24/7. **Say "Thanks" by clicking the thumb icon in a post. Solution 1: Run the Setup File in Compatibility Mode and with Administrator Permissions. You must accept the TurboTax License Agreement to use this product. Users share their experiences and solutions for the error code 606 that prevents them from opening TurboTax 2019 on Windows. The next screen is "Describe the Partnership" and the the next screen is "We see you have. Employee Tax Expert. Unemployment Benefits and Taxes. E-file 1 federal return and up to 5 state returns per unique User ID/Password combination. As of yet, I've not been asked to update but when I do, if the problem continues, I'll try your. TurboTax Self-employed & investor taxes. 1 1,472Accounting software. For Windows 8, click the Start Button, then scroll down and click More Settings,. An FTE is a combination of part-time workers whose hours add up to full-time work. Description of error: If Form 8960, 'NetRentalIncomeOrLossAmt' has a non-zero value, then it must be equal to Schedule 1 (Form 1040), 'RentalRealEstateIncomeLossAmt' unless all of the following conditions are true: 1) Filing status of the return is Married filing jointly or Qualifying widow(er) and. S. This happens when a previous TurboTax installation didn't finish installing or uninstalling, leaving it in a broken state. Select View menu. If any areas have a $0 try removing it and leaving it blank. TurboTax Support is currently open 16 hours every day including this coming weekend. Then click on the check for updates link that pops up :-) If there are updates to be done click download and install let all updates install and most likely you'll have to reboot the computer and once the computer is rebooted then you can probably install the TurboTax program no problem. **Get your taxes done. File your own taxes. Tax bracket calculator W-4 withholding calculator Self-employed expense estimator Latest tax law changes Active. The most common example is: Quotation marks, ampersands and other special characters in any fields that. Now when updating Turbo Tax I get " All available activations for that code have been used. ; Check your CD and CD drive to make sure they are working properly. And I found that "fix"/"solution" that you suggested even before posting here on the community support and I went through all those steps (I am geek, having programmed computers, websites, been computing for decades, built 20. This is ridiculous not only me but several others with the same problem. If you receive a error code with a message saying, “All available activations for that code have been used,” that means your code has already been used the. How to fix a Code 43 error—"Windows has stopped this device because it has reported problems. However, it also faces some issues that need to be overcome immediately. It did not work as it was already “associated with another account”. As of 2022, the IRS requires that filers of Form 8960 include Schedule C income on line 4a. You will need to verify the bank routing number and your checking or savings account number against the numbers you have entered in your return. you should get the 'all set' green check mark. Credit Karma Money. This time installation went past and brought up the TurboTax update screen and installation was completed. Select the Jump to link in the search results. Code 606 license - Answered by a verified Tech Support Rep We use cookies to give you the best possible experience on our website. You must accept the TurboTax License Agreement to use this product. ), as the actual form is for the extra investment income tax. Click Finish when. Press the Ctrl+Alt+Del keys together to open the Task Manager. TurboTax Canada. You have clicked a link to a site outside of the TurboTax Community. 2. If you receive e-file reject code R0000-906-02, the IRS has rejected your federal tax return because your bank’s transit number or their routing number appears invalid. Makes me re-think turbotax e. The agent searched for solutions (that i have tried) and finally sent me an email with the new download and passcode. Then you can install the product normally. If you're using the Windows version, I'm curious if you happened to try these steps I had mentioned higher up in the thread. Or on Windows 10 ->Control panel->Network and sharing Center->Change adapter settings-> Right click on the network connection, disable. . TurboTax Crypto Taxes. I have a Schedule C basically business contractor profit that was not passive income. Read real product reviews and ratings for TurboTax Self-Employed. TurboTax Free Edition ($0 Federal + $0 State + $0 To File) is available for simple tax returns only (see if you qualify) and has limited functionality; offer may change or end at any time without notice. I need to file my taxes. It is not taking my key that was sent. Under the law, full-time work is defined as an average of 30 hours/week or more. You don't need to enter an amount on that box 20 screen, but you do need to click Continue after you have entered the code Z. Find answers to your questions about error codes with official help articles from TurboTax. If you buy the CD version of TurboTax, you're allowed to install the product on 5 computers. Facebook Account Authenticator Code Issue: I have not been able to access my Facebook account for close to 2 months. Mike9241. In the File name field of the Open dialog box, type *. Make changes to your 2022 tax. TurboTax Live Premium. ”. For Windows 8 and 10, you may click search and type Internet Options, then go to Advanced tab and click Reset. The other way around is to use. -Click Start and then click the Settings icon (the little gear wheel) to open the Windows Settings window. What should I do if I'm getting a TurboTax activation error? SOLVED • by TurboTax • 13 • Updated January 26, 2023. TurboTax login. Here's how to change the principal business activity code. **Say "Thanks" by clicking the thumb icon in a post **Mark the post that answers your question by clicking on "Mark as Best Answer"Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. TurboTax Self-employed & investor taxes; Free Military tax filing discount; TurboTax Live tax expert products; TurboTax Live Premium; TurboTax Live Basic Full Service; TurboTax Live Deluxe Full Service; TurboTax Live Full Service Premium; TurboTax Live Full Service Business Taxes; TurboTax Live Assisted Business TaxesAfter that, follow the instructions on screen to perform the installation. Reset your browser. Click “Apply” and “OK” to go on. TurboTax Product Support: Customer service and product support hours and options vary by time of year. Run TurboTax as an administrator. TurboTax is a fantastic software that is best for preparing American income tax returns. Audit Support: If you receive an audit letter based on your 2022 TurboTax return, TurboTax will provide one-on-one question-and. TurboTax for Windows error: "We can't install TurboTax on your computer just yet. Select Continue to return to your Personal info summary. TurboTax Desktop Business Returns: 100% Accurate Calculations Guarantee – Business Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we’ll pay you the penalty and interest. By clicking "Continue", you will leave the Community and be taken to that site instead. Find answers to your questions about error codes with official help articles from TurboTax. To reset your Internet connection: Turn off your computer, your router, and your cable modem, in that order. Free Edition tax filing. The license allows me to install TurboTax Deluxe on 5 computers; I only have it installed in two computers, but on the last two updates it has requested me to provide installation code. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. United States (English) United States (Spanish) Canada (English) Canada (French) That means log into your existing Intuit/Turbotax account (or create a new one), add your license code to the account, and then see if it populates the Windows and Mac. Related Information: Troubleshoot TurboTax for Mac download issues; TurboTax for Mac won't open when installed; Troubleshoot TurboTax for Windows updating issuesTurboTax is giving me this error: Sch K-1 Wks-Partnerships (*partnership name*): Box 16 Description-1 has been entered for more than one type of income. TurboTax Live Full Service Business Taxes. Could TurboTax help me solve it? I think was asked to reinstall a few times before, exhausting my 5 activation codes. But I've only worked on accessing it 3-4 times in that period. Not for use by paid preparers. After the download, install it on your computer and follow the on-screen instructions. I purchased turbotax from Costco and I was emailed the ver. Worst tech support experience ever - terrible language skills, must have asked me 10 times if I was trying to download "turbotax", could not understand the blank screen activation problem. Error 42001 problems include computer crashes, freezes, and possible virus infection. An expert does your return, start to finish. Find answers to your questions about install or update products with official help articles from TurboTax. Anyone having this installation problem with the License Code ? Free Canadian Tax Software. Sorry you're having trouble. Since 2019 TurboTax requires an activation code to use their product. TurboTax Self-employed & investor taxes. Tips: It's best to use a wired, high-speed connection when updating, both to save time and minimize data corruption. TurboTax en español. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. By continuing to use this site you consent to the use of cookies on your device as described in. TurboTax Desktop Business Returns: 100% Accurate Calculations Guarantee – Business Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we’ll pay you the penalty and interest. Tax forms included with TurboTax. Additional fees apply for e-filing state returns. ”. You have clicked a link to a site outside of the TurboTax Community. I entered the license code carefully several times, double-checking the code. Your FAQ and "Contact us" recommendation are not resolving the issues. ) Check your firewall (like Windows Defender, Bitdefender, or AVG). what i just discovered is 606-82 is the number that appears on the same text message on both my apple watch and my iphone i received saying my federal return was accepted. Select the pencil icon to enter your question and select Let's talk. G A S REGULAR. Find answers to your questions about install or update products with official help articles from TurboTax. This is mainly a user community forum, not a direct route to TurboTax Support. . TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used. Then you can click Advanced tab then click the Reset button. TURBOTAX ONLINE GUARANTEES. TurboTax Crypto Taxes. •TurboTax• 468•Updated January 13, 2023. If you use TurboTax Online on the TurboTax web site, you do not need a license code. Prices start from just $99 for the TurboTax Premium Live Edition. Contact PayPal to see if you can get your purchase refunded. If so, you didn't mention it. The only way to get around this bug to properly populate line 20 is to override line 20 in forms mode of the CD/download version of TurboTax which will prevent you from e-filing. You can check the status of your tax return by knowing about the TurboTax Login…Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. I tried doing an Import again from T Rowe Price, and for at least this has now been fixed - there must have been a software update or something done behind the scenes to fix this. you can visit Microsoft support center for further help. Since 2019 TurboTax requires an activation code to use their product. You must accept the TurboTax License Agreement to use this product. Do it yourself. And then click the End. There are many discussions about TurboTax. This time the installation completed without an error, and I was able to launch TurboTax Home & Business 2021 then click on "I agree" to accept the terms and conditions. Hello when I filed my taxes I am getting a rejection code of: F8962-006-01 Then when I go into the Turbotax website it says: If Form 8962, Line 1 'TotalExemptionsCnt' has a non-zero value, then Line 5 'FederalPovertyLevelPct' must be equal to Line 3 'HouseholdIncomeAmt' divided by Line 4 'Povert. I have to install updates manually because TurboTax is unable to connect to the site to automatically update. What if I'm having trouble with my licence code during the CD/download setup process? Updated January 24, 2023 As of tax year 2020, TurboTax now refers to. All installed, now it doesnt accept my license code. I saved the . I knew I was waiting for some more tax forms so I saved it and now can't get back in. Providing administrator permissions to the Setup. Scroll down and check for 1095-A or 8962 and if there is one, click on Delete. How do I fix e-file reject R0000-194? This rejection can happen when a Social Security number (SSN) or Individual Tax Identification Number (ITIN) on your return has already been submitted on another return. If you use the wrong tax table, for. @macuser_22 & anyone else. Click. Right-click and select Cut; Right-click on a blank area of your desktop and Paste; The ckz_ on folder should now be on your desktop; Double-click to open ckz_; Right-click on Setup. If you e-filed your tax return using TurboTax, you can check your e-file status online, to ensure it was accepted by the IRS. **Say "Thanks" by clicking the thumb icon in a post **Mark the post that answers your question by clicking on "Mark as Best Answer"Try for Free/Pay When You File: TurboTax online and mobile pricing is based on your tax situation and varies by product. Learn how to fix these TurboTax runtime errors quickly and easily!Right-click on the installation drive and select “Properties. by rtt22 » Tue Dec 29, 2020 3:12 pm. It is a helpful software for firms or individuals for processing or filing tax returns. You still must report these contributions on your return, and you use Form 8606 to do so. Product limited to one account per license code. Tax forms included with TurboTax. exe), then select End Task. **Say "Thanks" by clicking the thumb icon in a post **Mark the post that answers your question by clicking on "Mark as Best Answer"TurboTax Live en español. Check it out. box 20 entries are not sufficient. Deluxe to maximize tax deductions. 70. Full Service for personal taxes Full Service for business taxes. •. 5 hrs with screen share. I have a new laptop, and downloaded the program, installed it successfully, but it won't open the file I created in April for my extension. 99. Please have your licence code. A user can use this programme to fix problems on another PC from a distance, like installing new software or updating antivirus software,. Error 606 means the license number isn't a valid match to the program installed. If all available activations for TurboTax 22 have already been used, you will need to contact the TurboTax customer support team to request additional activations. After installing, it indicates that it is in fact Basic and will not accept the activation code. It required me to enter the license code, which it accepted successfully, and I finally am in the software and ready to enter my name, address, etc. If you aren't comfortable making these changes, consult a local IT professional. 4. GiseleD. Tax Questions. Back. The TurboTax community is the source for answers to all your questions on a range of taxes and other financial topics. In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. Uninstall TurboTax and then reinstall it. Level 3. To disconnect the proxy connection and prevent interference with the updating process of TurboTax, you must browse to the Settings menu and disable the active proxy from the Proxy tab. Two things I did - a) connect my CD reader to USB-A port [instead of USB-C] b) Login to TurboTaxHelp. TurboTax Live tax expert products. More from Intuit. prepare. Just because H&R Block didn't immediately throw an error/rejection, or said "accepted," does not mean the IRS has accepted/approved your return! If you tried to use HRB, check Line 4b of your Form 8960. If you’re using TurboTax download, re-download and relaunch the installer. You must accept the TurboTax License Agreement to use this product. You can do one of two things: You can delete Va Schedule A and then file an amended state return to include it OR; Print the return and mail it. TurboTax Live tax expert products. How to fix a Code 43 error—"Windows has stopped this device because it has reported problems. To recap, here is the solution (on an Windows 10 or Windows 11 system): Step 1: O pen File Explorer and go to: c:users<your-user-name>. If none of the steps help to resolve the issue, please reach out to TurboTax Customer Support for assistance. This software has been providing the latest features and functions. Open your return, and in the top right click on SEARCH. TurboTax Form 2210 ErrorThe form 2210 error is a complicated one, and it. 3. To download your state program for TurboTax for Mac: Open or continue to your return in TurboTax Select TurboTax from the menu bar, then Download State In. What do. Deluxe to maximize tax deductions. I'm also having the same issue. Not for use by paid preparers. February 3, 2022 10:44 AM. Search for Schedule C and select the Jump to link in the search results. " A hardware problem is often the issue. Once the license code is entered and activated, you can later change your scaling setting back like it was. Under Other helpful links, click on Delete a Form. TurboTax Support is currently open 16 hours every day including this coming weekend. If your license code isn't working to activate the TurboTax software, it may be because you've entered it incorrectly. However, you won’t pay a 22% tax rate on the entirety of your $90,000 taxable. I had issues when I -. HollyP. Bookmark Icon. But I've only worked on accessing it 3-4 times in that period. Select File Explorer. Payroll. I have completed the online updates. Turbotax has been very unreliable this year and I use it throughout the year to help people with their budgets. When I open the link it only gives me the options for "this does not apply to me" or to upgrade. File your taxes for just $219 with the TurboTax. Product limited to one account per license code. I called TT support (25 minutes on hold), and was immediately told they are aware of the problem and are working on a fix. program I already paid for. TurboTax Individual Returns: 100% Accurate Calculations Guarantee – Individual Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. Note that the Minnesota form has 12-State Income Tax Withheld BUT TurboTax has 14-State Tax Withheld. Locate Windows installer and Double-click on it. Level 15. Open TurboTax. Wait a minute, then turn your modem back on. All. An estate or trust can generate income that gets reported on Form 1041, United States Income Tax Return for Estates and Trusts. It did work when I initially entered the code when loading turbo tax from the CD. Product limited to one account per license code. An expert does your return, start to finish If so, change it back to 100%. Wait at least three days after e-filing your tax return before checking a refund status. Taxes Done Right: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, TurboTax will pay you the penalty and interest. Now choose between:RESOLVED AFTER MANY CALLS: Cannot reinstall/download CD product on second computer. Learn how to fix these TurboTax runtime errors quickly and easily!**Say "Thanks" by clicking the thumb icon in a post **Mark the post that answers your question by clicking on "Mark as Best Answer"I installed TurboTax Deluxe Windows from the CD and completed my initial federal return for 2019. . To verify your bank info. If you use Windows and choose all default values then it is in the Documents folder, in the TurboTax folder. Then select Continue e-filing. In April, I downloaded, installed, and filed an extension using TurboTax Desktop 2022, on a Windows 10 computer. HollyP. I purchased it (as a download) through Amazon.